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When I try to login, what should I do if MyChart keeps telling me “login unsuccessful”?

April 26, 2017LOGIN login unsuccessful mychart telling Try

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When I try to login, what should I do if MyChart keeps telling me “login unsuccessful”?

1 Answer

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Make sure your Caps Lock key is not on. The password field is case sensitive. Make sure you do not enter extra spaces in either the MyChart ID or password boxes and try again. If you have forgotten your MyChart ID or password, click on the “Forgot Password?” link and fill in the form.