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When I try to list my absences from Canada or time spent serving a sentence, I get an error message. What am I doing wrong?

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When I try to list my absences from Canada or time spent serving a sentence, I get an error message. What am I doing wrong?

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A20: The following mistakes when listing absences or time spent serving a sentence will generate error messages: Missing information: from, to, destination or reason for absence, type of sentence served; Absences that overlap; or Wrong date format. The date format should be YYYY-MM-DD. For example, July 15, 2006 should be entered as 2006-07-15. Please remember: The following months have 31 days: January, March, May, July, August, October and December; The following months have 30 days: April, June, September and November; and February normally has 28 calendar days. Do not count February 29 in leap years. G.

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