When I try to export citations from a database to RefWorks, nothing happens. What do I do?
See if the popup window blocker is set on your browser. To do so in Netscape, go to Edit – Preferences – Privacy and Security – Popup Windows and see if the blocker is set. If set, you can add www.refworks.com as an allowed site. If you’ve added the Google toolbar to Internet Explorer, the popup blocker may be set. Select Options. Go to Accessories – Options and turn off the Popup Blocker. If you use Fire Fox, click the popup blocker bar that appears at the top of the screen & click Allow, then try to import again. You can also click on the Tools option, select Options, and select the Content tab. You should be able to add RefWorks.com to your Popup Blocker. If you continue to have problems with exporting citations to RefWorks, you may want to save your citations as text and use RefWorks to import (See #8).