When I try to download, it says “Download retry limit has been reached, or download time limit has expired.” What is wrong?
A2. For security reasons, our links expire after 48 hours or 3 download tries. Once a download link is emailed, we recommend that our customers download the installer right away and also create a back-up copy or purchase a back-up CD-ROM from our store. You may also see this message the first time you try to download if you are using a tool such as Speed Download. These utilities attempt to open multiple downloads at once and use up all your download tries without finishing any. Therefore, we recommend that you turn off such utilities before downloading products from our store. If you need a new download link, please email the Miraizon Support team.