When I try to connect to the Spam Filter from a Macintosh computer, I get this error: “There was a failure communicating with the server.” What can I do? • Are Alumni e-mail accounts included in the Spam Filter?
Questions and Answers 1. How long does the Spam Filter hold my blocked messages? The default timeframe before the Spam Filter removes a blocked message from the Blocked Messages list is 14 days. If you are going on vacation or have some other business-related reason why you will not be able to check your e-mail, you may temporarily affect this timeframe by specifying a hold date after which the Spam Filter will hold your blocked messages for 14 days. 2. In the Spam Filter, I chose Delete All my Blocked Messages; but it does not seem to be happening and sometimes I get an error message. If you have a lot of messages in your Blocked Messages list, it might take so long to do the delete that you won’t see a result for a while. Check back to the Spam Filter later to see if all of the messages are gone. 3. Why are my network ID and network password not being accepted when I try to customize the Spam Filter?
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