Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

When I try to align the print head on my BJC-5000 series printer, a warning indicates that the black cartridge is out of ink. Why?

April 26, 2017align Black Head indicates print printer SERIES Try warning

0

Posted

When I try to align the print head on my BJC-5000 series printer, a warning indicates that the black cartridge is out of ink. Why?

1 Answer

0

Posted

A bug in the Canon driver software causes this erroneous warning when using the edible inks. The bug may also prevent the printer from printing black after the warning in order to protect the print head. Do not run the print head alignment. If you are at the point where the printer is giving you the warning, unplug the printer for 10 seconds and start over without accepting the request to align.