When I tried contacting the SBA PRO-Net Helpdesk, it took a long time to get a response?
We are still working through some of database issues arising out of the CCR/PRO-Net integration. Therefore, we are dealing with an unprecedented number of questions. With the high volume of questions, we can respond e-mails faster than we can respond to telephone calls. Points of contact are as follows. • CCR NEW REGISTRATION and RENEW/UPDATE – ccr@dlis.dla.mil • PRO-Net Update or Search PRO-Net Database – pronet@sba.gov • 8(a) Business Development Program – answerdesk@sba.gov • SDB (Small Disadvantaged Business) – sdb@sba.gov • HUBZone Program – hubzone@sba.
