When I transfer funds between accounts using Web Teller, why doesn the New Balance information appear for the destination account?
Many members have the ability to transfer funds into accounts which they are not on (with the permission of the account owners). By law we cannot disclose any account information to a person who is not an owner of that account. Since our system is not able to determine if the person performing the transfer is actually an owner of the destination account, we must block out the New Balance information of the destination account on all transfers performed via Web Teller. If you would like to check the new balance of an account after having performed a transfer, please check the Account History or Balance Inquiry for that account.
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