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When I run Windows Media Player 7 or later, and I try to play video files streamed from the Internet, I only hear the audio. Why does this happen, and how can I fix it?

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When I run Windows Media Player 7 or later, and I try to play video files streamed from the Internet, I only hear the audio. Why does this happen, and how can I fix it?

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10

When you receive streamed content, communication occurs between the Player and a Windows Media server regarding the connection speed of your computer. If the Player communicates an incorrect connection speed to the server, the server may try to “thin” the stream, which means that the stream quality decreases and the Player may lose video altogether. You can prevent this from happening accidentally by manually specifying the connection speed. In Windows Media Player 7 or later, you can specify your connection speed on the Performance tab of the Options dialog box. It is also possible that you may not have the video codec that is required to decode and display the video. For more information about obtaining the correct codec, see the Playback Issues section of the Microsoft Knowledge Base .

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