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When I request services in the My Services portlet, why am I seeing a wait for information to load message?

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When I request services in the My Services portlet, why am I seeing a wait for information to load message?

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When you click on a link marked with asterisk (*) in the My Services porlet on MyBGSU, those applications need to request information from BGSU’s mainframe computer which takes a few seconds. While MyBGSU is waiting on the mainframe to respond, you will see this notice: The wait time should be no longer than 60 seconds.

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