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When I record an Onsight session, the Onsight Expert microphone audio is not recorded. Why?

April 26, 2017audio expert microphone onsight record recorded session

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When I record an Onsight session, the Onsight Expert microphone audio is not recorded. Why?

1 Answer

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You may be running an earlier version of Onsight Expert and Onsight Mobile device software. Software prior to Onsight Expert V3.4.6 and Onsight Mobile V3.98.36.4 recorded only what the Onsight device microphone picked up. That was expanded to include separate recorded tracks for the operator voice and for the subject audio in the releases described above.