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When I receive an e-mail with several attached pictures on AOL, I can not open them. Why not?

April 26, 2017AOL attached e-mail pictures

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When I receive an e-mail with several attached pictures on AOL, I can not open them. Why not?

1 Answer

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When AOL sends mail with multiple attachments it compresses all the files into one called a zip file. This compressed data allows it to download faster. When you receive a multiple file attachment, then you must unzip it before you can view the contents. This is done by using a program such as Winzip.