When I plug my light in, about half of the leds don light up, is it broken?
No,it is not broken. Equine Light Therapy pads use 2 wavelengths, one, the red that you see is a wavelength that is visible to the human eye, the other is near infrared, it is very powerful and in a range that is not visible to the human eye. Click here to learn more. It’s very bright so avoid eye damage by not looking directly into the lights and do not shine them in the eyes of any person or animal!