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When I open a customers Credit App I get a message that tells me someone else has this customer record checked out and it is read only. What should I do?

April 26, 2017app checked credit customer customers message read record tells

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Posted

When I open a customers Credit App I get a message that tells me someone else has this customer record checked out and it is read only. What should I do?

1 Answer

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Posted

You will need to do one of two things you can wait 5 minutes for the record lock to release. Or you can call our Tech Support dept. at 563-344-4245 and they can help you with this.