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When I make a deposit at a banking machine, I’m not always able to access the funds I’ve deposited right away. Why does that happen?

April 26, 2017able Banking deposit deposited funds I’m I’ve Machine

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When I make a deposit at a banking machine, I’m not always able to access the funds I’ve deposited right away. Why does that happen?

1 Answer

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When your Client Card is issued, you are assigned a deposit withdrawal rating based on your file. This rating determines how much you can withdraw from a deposit as well as the number of days the balance will be frozen. To find out your deposit withdrawal rating, ask at your branch or call TelNat at 1-888-4-TELNAT or (514) 394-5555.