When I invert the bottle and my pet is using it, water flows out through the middle of the Pet Top drinking device. Whats happening?
Chances are you’re squeezing the bottle or holding it sideways. Unlike sport bottles and some other pet watering products, there is no need to squeeze the bottle. In fact, squeezing the bottle will force the ball to seal against the opening, leaving no place for the water to go except through the middle! Instead, just turn the bottle upside-down and hold as vertically as possible, with a secure but light grip. Roll the ball once to reset the flow if necessary. Then let your pet do the work–your pet should use the Pet Top Portable Drinking Devices at his or her own comfortable pace. Once you’ve set the Pet Top device to the desired opening, your pet’s in control. And we think that’s best–after all, your pet knows how much water it can drink and how fast!
