When I installed PhotoDoc Version 1.01 or 1.5 I had a lot of problems. The problems disappeared when I un-installed the software. What should I do?
If you have installed PhotoDoc Version 1.01 or 1.5 software and your system has lost functionality such as the mouse, sound, CD-ROM, or your computer just won’t reboot, it could be caused by a memory conflict between the chipio.386 driver that is installed with the PhotoDoc Software and a system driver on your hard drive. The chipio.386 driver increases the speed for things to happen, such as the TWAIN, and it may be loading into memory space that is already occupied or possibly it is preventing a system driver from loading into the memory allocation it requires. You do not need this driver in order to operate the PhotoDoc scanner, and the scanner maintains full features and functionality without it. With the PhotoDoc Version 1.01 or 1.
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