When I hit the “Retrieve this file” button while downloading my file from the FTD DropBox, the screen says “Too Many Unsuccessful Attempts.” What do I do?
What is the FTD DropBox? The FTD DropBox is a web page you can use to download files you’ve requested from the Foreign Trade Division (FTD). These files contain data on U.S. imports or exports. My FTD DropBox file is displayed as text in my browser window. What do I do? This depends on what kind of file you have. There are two basic types of data files you’ll download from this site: a Report Format or an ASCII Delimited File. • Report Format: This is an electronic version of what you might otherwise get on paper. You can print the file from your browser by selecting PRINT from the toolbar or from the FILE menu. You could also save the file to your hard drive and print it from your word processor. • Save the file to your hard drive. Select “FILE : SAVE AS…” • Change the file type to “PLAIN TEXT.” • Make sure the file has a name and click “SAVE.” • Open your word processor. • Open the file you just saved from your browser. • Select “FILE : PRINT.” If the columns do not line up, reform
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