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When I go to the Help>About screen in my BAB9 installation, the License and Register buttons are greyed out. Why is this?

April 26, 2017buttons greyed installation license REGISTER screen

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When I go to the Help>About screen in my BAB9 installation, the License and Register buttons are greyed out. Why is this?

1 Answer

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A few situations have been reported in which the installation of BAB9 did not update a previously installed CA Licensing system. In order to correct this problem, you may manually run the CA License installer from your installation media: On the BAB9 CD, go to X:\IntelNT\LICENSE\1033\ENT and execute setup.exe, this will launch the CA License installer. After installation is complete, the License and Register buttons should now be available in the Help>About Menu. You may need to exit and reenter the software for the change to take effect.