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When I enter my username and password and then click the “log in” button, I keep returning to the login screen, but there are no error messages telling me what I did wrong. Whats up with that?

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You need to enable “session-based” cookies on your browser. These are not the sort of cookies that some web sites use to track your activity online; they are deleted when you close your browser. But Kqool needs them to keep track of whether or not you’re logged in. To enable session-based cookies on Internet Explorer 6.0 for Windows, choose the “Internet Options” item from the “Tools” menu, click the “Privacy” tab, click the “Advanced” button, and make sure the “Override automatic cookie handling” checkbox and the “Always allow session cookies” checkbox are both checked. (If you’re concerned about the other kind of cookies — non-session-based ones — click “Block” or “Prompt” under the First-Party and Third-Party Cookies headings.) For other browsers, consult your browser’s documentation.

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