When I enter in my building permit code, the website returns a “passcode not valid” error message. Whats going on?
The most common cause for this error message is that your family did not complete the entire story sequence. However, if this is not the case, please Contact Us and send us your permit code. We will research any technical issues with the exhibit, and let you know if we’re able to retrieve your story.
Related Questions
- I get an error message when I enter the permit number which is not a Fire Sprinkler, Elevator or Pressure Vessel permit. Why can’t I request an inspection?
- When I enter in my building permit code, the website returns a "passcode not valid" error message. Whats going on?
- When I try to enter online, I get an error message. Whats going on?
