When I downloaded the GenLog installation file and ran it, another software package was opened for installation – maybe the last program that was installed. Why?
This is a browser or OS setup problem that runs setup.exe from another application, possibly the last one you installed on your pc. Go to the c:\temp or c:\windows\temp folder and delete all the files. Then try running the logger`s install file again. You may also need to run the install file `as an administrator` as well. Q: GenLog won`t run under Windows 7 or Vista OS. This message may be displayed `The requested operation requires elevation`. Why? A: You may need to right-click the executable and select “Run as Administrator” explicitly. Even though your user account is administrator, by default Windows Vista UAC will not run some programs under the administrator account for security. Read more about UAC. Read this and this. Q: I have Windows 7 OS or a 64-bit OS on my PC and some software won`t run (or install). Why? A: There are compatibility issues with installing and running 32-bit programs on x64 series OS. Read this and this. Q: The logger just doesn`t seem to work right. It do
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