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When I dial the extension that I routed to port 1, it rings on port 2 and when I dial the extension I routed to port 2, it rings on port 3. What is wrong?

April 26, 2017Dial extension port Rings routed wrong

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When I dial the extension that I routed to port 1, it rings on port 2 and when I dial the extension I routed to port 2, it rings on port 3. What is wrong?

2 Answers

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In the Routing Table Configuration page, make sure you routed each extension to the logical port number of the desired port, not the labeled or physical port number.

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A. In the Routing Table Configuration page, make sure you routed each extension to the logical port number of the desired port, not the labeled or physical port number.