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When I converted my RefWorks account to my UW NetID, it seems to have created a brand-new account, and none of my old references are there. How can I get my references back?

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Thanks for bearing with us during our switch over to the UW NetID log-in system! Occasionally, the conversion process does end up creating a second brand-new account for you, rather than attaching your older RefWorks account to your UW NetID login. When this happens, you need to log in to your old account and then manually transfer the citations into your new, UW NetID-enabled account. Note: These instructions will only work from computers on a UW campus. • Click on this link for RefWorks and log in using your OLD RefWorks username and password (the one you created yourself). You should see your old account, with all the references you have put into it. • Using the instructions here, back up your old account (all references, folders, RSS feeds, and other content will be copied). • Using the same instructions, restore your backed-up account into your new, empty, UW NetID-enabled account. Important: If you have already put references in your new account, backing up and restoring your old

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