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When I connect the device to the USB port of my Vista PC, why do I get a message saying “Unknown Device Driver installed”?

Connect device driver message pc usb port Vista
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When I connect the device to the USB port of my Vista PC, why do I get a message saying “Unknown Device Driver installed”?

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A. Please update your Vista OS via Microsoft Window’s Update. For more details, please see: http://support.microsoft.

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