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When I connect my phone, it doesn t show up in the source list in iTunes. What should I do?

April 26, 2017Connect doesn iTunes list phone source

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When I connect my phone, it doesn t show up in the source list in iTunes. What should I do?

1 Answer

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First check that you meet the minimum system requirements mentioned above. Also, be sure that you ve either installed iTunes from the CD that came with your phone or installed it from the iTunes download web page. Visit www.itunes.com/download to download the latest version of iTunes. Also, be sure that your phone is in Memory Card mode. To do this on your phone, go to Settings > Connection > USB Settings. Be sure the Default Connection has Memory Card selected. If you are still having difficulty, choose iTunes Music Store Service & Support from the Help menu in iTunes. For hardware issues with your phone, visit: http://www.hellomoto.com/ROKR or contact your cellular phone provider.