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When I collect the Electronic Tickets or paper tickets (for travel to stations that do not accept Electronic Tickets), does the traveller need to be present?

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When I collect the Electronic Tickets or paper tickets (for travel to stations that do not accept Electronic Tickets), does the traveller need to be present?

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If you opt for Ticket collection in our City Ticket office, there is no need for the traveller to accompany you. You will however need to bring the Letter of Indemnity, your credit card and a photo identity for our reference in order to get the ticket issued. If you opt for ticket on Departure, you will need to collect the tickets a minimum of 2 hours before departure at the airport.

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