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When I click on the game link, the MLB.com Media Player window comes up, but the whole screen is white (except for the score ticker at the bottom of the window). What is happening?

April 26, 2017Click comes link media Player screen white window

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Posted

When I click on the game link, the MLB.com Media Player window comes up, but the whole screen is white (except for the score ticker at the bottom of the window). What is happening?

1 Answer

0

Posted

It is likely that either your Player Preference is not set properly or you are behind a firewall which is stopping the content. Please set up your browser to allow cookies as detailed in FAQ #9 and configure your media player as detailed in FAQ #6. Note: MLB.com Support does NOT support particular firewall software (McAfee, ZoneAlarm, Norton Firewall. etc.). To receive MLB.com content, we recommend setting MLB.com as a trusted site on your firewall software. Please consult the Help section of your firewall software for further support. Please see Disclaimer in FAQ #6 above, regarding changing your computer’s configuration.