When I click on the event link, the NPF Media Player window comes up, but the whole screen is white. What is happening?
It is likely that either your Player Preference is not set properly or you are behind a firewall which is stopping the content. Please set up your browser to allow cookies as detailed in FAQ #9 and configure your media player as detailed in FAQ #4. Note: NPF video support does NOT support particular firewall software (McAfee, ZoneAlarm, Norton Firewall. etc.). To receive NPF video content, we recommend setting mlb.com as a trusted site on your firewall software. Please consult the Help section of your firewall software for further support. Please see Disclaimer in FAQ #4 above, regarding changing your computer’s configuration.
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