When I click on a link to view an on-demand video, the Media Player launches; however the screen stays black. How can I resolve this issue?
This can be caused by your video playback “plug-in” or by the speed of the Internet connection. Confirm you have the latest version of your browser and/or the plug-in. YSL requires a high speed Internet connection (DSL, cable, FIOS connections) to view video files. Video files will not play properly using “dial-up” Internet service.
Related Questions
- When I click on the game link, the MLB.com Media Player window comes up, but the whole screen is white (except for the score ticker at the bottom of the window). What is happening?
- When I click on a link to view an on-demand video, the Media Player launches; however the screen stays black. How can I resolve this issue?
- When I click on the event link, the NPF Media Player window comes up, but the whole screen is white. What is happening?
