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When I click Authentication Failure Code in Authentication Detail and Authentication Query reports, the “No Record available” message pops up. Why?

April 26, 2017authentication Click code failure message pops query reports

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When I click Authentication Failure Code in Authentication Detail and Authentication Query reports, the “No Record available” message pops up. Why?

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A. Though the Authentication Failure Code in ACS View lists most of the common failure codes, some of the failure codes that you choose might not be available in the AFC page. You can add more failure codes from System Administration > Data Management > Authentication Failure Code.