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When I choose the checked out items or outstanding holds links, I keep getting asked for my library card number and PIN. What is going on?

April 26, 2017card checked holds items library LINKS

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When I choose the checked out items or outstanding holds links, I keep getting asked for my library card number and PIN. What is going on?

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Those 2 features in My Account do not work when Internet Explorer’s Content Advisor is enabled. Our catalog software company recommends turning off the Content Advisor in order to use these 2 functions. To disable Content Advisor, select Internet Options from the Tools menu. Click on the Content tab. Under the Content Advisor section click the Disable button. Click Ok to save the settings. Restart Internet Explorer.