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When I check my mail in Netscape, it says: “Retrieving 1 of 5” and then Netscape quits with an error message that says: “Sorry, an unexpected error occured in Netscape Navigator.” What does this mean?

April 26, 2017Error mail message netscape quits sorry unexpected

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When I check my mail in Netscape, it says: “Retrieving 1 of 5” and then Netscape quits with an error message that says: “Sorry, an unexpected error occured in Netscape Navigator.” What does this mean?

1 Answer

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More often than not, this message means the index files that store headers about the email in your Inbox have become corrupted. All you need to do is trash the header files and check your mail again. You will not lose any mail by doing this.