When I call up KrisFlyer Membership Services, it seems to take a fair bit of time before I am connected to the Customer Service Representative. Why is that so?
Calling up KrisFlyer Membership Services during peak periods may result in a longer than usual waiting period before you are connected to a Customer Service Representative. Mornings, especially during the early part of the week, are usually a busier period for KrisFlyer Membership Services. If you are looking for answers to common questions regarding your KrisFlyer membership, you can find them online at www.krisflyer.com at your own convenience.
Related Questions
- You can still access and use the automated telephone banking system and can be connected to a customer service representative at any time. Q: How much do PC Banking and Bill Pay cost?
- When I call up KrisFlyer Membership Services, it seems to take a fair bit of time before I am connected to the Customer Service Representative. Why is that so?
- What is the best time to contact a Customer Service Representative about my bill or services if I am in a hurry?
