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When I attempt to upgrade from Cisco Secure ACS for Windows 3.0.3 to 3.2, I receive the “ACS FOLDER IS LOCKED BY ANOTHER APPLICATION” error message. What do I need to do?

April 26, 2017ACS attempt Cisco FOLDER Secure upgrade Windows

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When I attempt to upgrade from Cisco Secure ACS for Windows 3.0.3 to 3.2, I receive the “ACS FOLDER IS LOCKED BY ANOTHER APPLICATION” error message. What do I need to do?

1 Answer

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10 Posted

A. Complete these steps. • Run the Filemon utility in order to check for any “sharing violations” while you try the installation. Note: Do not use terminal services in order to upgrade and disable the service temporarily. • Change the System Configuration > Service Control > Manage Directory to only keep the last seven files.