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When I attempt to enter dollar amounts when prompted in Teller Phone, the amounts are not being correctly recognized. What is wrong?

April 26, 2017amounts attempt correctly dollar enter phone prompted recognized teller wrong

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When I attempt to enter dollar amounts when prompted in Teller Phone, the amounts are not being correctly recognized. What is wrong?

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When entering a dollar amount in Teller Phone, you no longer have to use the star sign (*) to signify a decimal point. For example, if $35.00 is your desired amount, enter 3-5-0-0. If you enter only 3-5, it will be recognized as $0.35. Teller Phone will prompt you to confirm that the information you provided is correct by pressing 1; if it is incorrect, you can cancel the transaction by pressing 9.