When I am on a call using Cisco Mobile 8.0 on my iPhone, why does the line on my desk phone show that it’s in use?
A. Both Cisco Mobile 8.0 and your Cisco Unified IP Phone are assigned to the same phone extension, similar to a shared line. When you are on a call using Cisco Mobile 8.0, the corresponding line on your desk phone indicates that the line is in use. Unlike a true shared line, you do not have the same visual indication using Cisco Mobile 8.0. If you are on a call using your desk phone, Cisco Mobile 8.0 does not display any indication that the line is currently in use. However, if you put a call on hold using the desk phone, Cisco Mobile 8.0 detects the call.