When I am completing the First Time Log On Form there is a security question and security answer field. What are these for?
Both of these fields provide additional levels of security, and will be used for identification purposes in the event you have forgotten your Access ID or password. Type in a short question that we may ask you for identification purposes, for example What is my dogs name? What is my favorite sport? In the security answer field type in the answer to your question, for example Fido Baseball. This question and answer will remain on file. If you need to call us regarding your Access ID or password, we will ask you the security question and you will give us your security answer.
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