When does SurveyShield not guarantee anonymity?
SurveyShield captures names for the SurveyShield internal messaging function only. If you use an external messaging method such as Outlook, Lotus or Yahoo, there is no linkage back to the database in terms of user ID via email address. When using the internal messaging function only, the SurveyShield messaging function knows who the message was sent to is generated by SurveyShield and matching a unique code contained in each respondent URL with the code placed in the SurveyShield database at the time the message is sent.