When does scheduled maintenance occur on the WarpCore DSL network?
In order to minimize service interruptions as much as possible, scheduled maintenance on the WarpCore DSL network is typically performed between 1am and 4am ET on Wednesdays, and between 1am and 5am ET on Sundays (although WarpCore DSL reserves the right to alter this schedule at its discretion). 24. What happens if I drop my connection or have service problems? DSL technology is similar to a Local Area Network (LAN), therefore, you will not experience the same dropped connections as you may with a dial-up modem. In addition, we are constantly monitoring our network to assure optimum service. However, in the unusual event that you do experience difficulties, WarpCore DSL offers a customer service department with trained professionals available to assist you 24 hours per day, 365 days a year. Customer service can be reached at 1-866-323-9500.