When does ActevaRSVP generate new leads?
• Someone registers through the RSVP Link who you have never invited to an RSVP Event. • An invitee invites a friend. ActevaRSVP creates a lead record for the invited friend. • An invitee updates their pre-filled information on the registration page. If an invitee updates their information on the registration page, ActevaRSVP creates a new lead record with the invitee’s updated information. I see duplicate leads in Salesforce. Is ActevaRSVP generating duplicate leads? You could see duplicate leads when more than one invitee invites the same friend, or if an invited lead adds or changes contact information on the registration page. If a lead in your Salesforce organization registers through the RSVP Link, you can get another lead for that person. I invited a lead to an event and they changed their information when registering, causing ActevaRVSP to create a new lead. I want to merge that new lead with the lead I invited. Which lead should I use as a “master” for the merge? Merge the upd
