When do I have to do change my OnePass username and password?
The new OnePass requirements will be rolled out to our customers in phases, starting November 1, 2009 and will continue through the next 12 months. During your phase, you will be notified of the date you need to create (or update) your OnePass after you sign-on to your account using your current username and password. However, all customers are free to make changes as early as November 1, 2009, regardless of when their roll-out phase may be. There may be the chance that you do not sign-in until AFTER your roll-out period. If this happens, upon your first log-in after this date, you will be required to create (or update) your OnePass username and password immediately in order to access the websites and applications you wish to use.