When communities raise concerns about payphones, how does the industry respond?
PSPs are always willing to work with local organizations, law enforcement agencies and location providers to come up with viable solutions to certain concerns within a community. Payphones provide a significant public service, and their use is overwhelmingly for valid and legitimate purposes. The industry has taken a number of steps to ensure that citizens around the country are not deprived of a legitimate, and often lifesaving, communications device. The payphone industry, as a whole, regrets that their equipment is sometimes used in ways that raise serious social concerns. We do not believe, however, that payphones themselves are the cause of these concerns, and have been working with the appropriate government authorities to assist in addressing community needs. The industry has been a strong supporter of joint public/private efforts that approach the issue of crime reasonably, allowing legitimate business activity while considering the community need for access to telecommunicatio
