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When can I file a claim for a lost, damaged, misdelivered or tampered package?

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When can I file a claim for a lost, damaged, misdelivered or tampered package?

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For damaged, misdelivered or tampered packages, please contact Customer Service at 877.330.7770 within 5 business days of delivery. For lost packages, please contact Customer Service at 877.330.7770 within 14 business days of not receiving your package.

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