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When can a student file a complaint against a NACCAS accredited school?

April 26, 2017Accredited complaint file naccas School student

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When can a student file a complaint against a NACCAS accredited school?

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A complaint can be filed only after the student has fully exhausted the school’s internal complaint procedure. Pursuant to Standard V, Criterion 6 of the NACCAS Standard and Criteria effective July 1998 schools must have and follow an internal procedure to consider student complaints. The internal complaint procedure must be included in the school’s catalog, handbook, other published materials, and/or otherwise prominently displayed in the school. If the complaint can not be remedied through the student complaint procedure, then the student can submit a written complaint to NACCAS. The complaint should include names, dates, and a description of the actions forming the basis of the complaint.