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When BillPay sends my payment via a paper check, why do those items not show up in my pending transactions?

April 26, 2017BillPay items paper payment transactions

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When BillPay sends my payment via a paper check, why do those items not show up in my pending transactions?

1 Answer

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Online BillPay payments processed as mailed paper checks will not reflect in your Pending or Posted Transaction Account Activity until they have been processed and cleared by the payee. If the item displays in your Payment History online, it has been sent to the payee as instructed.