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When attempting to view my account information, AIG VALIC Online responds that “no data is available” or some other similar message. Why?

aig attempting my account no data is available online Responds similar valic view

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This could happen for several reasons. The most common reason is that your Web browser is out of date and, as a result, incompatible with AIG VALIC Online requirements. AIG VALIC Online is designed to operate with the latest versions of Netscape and Microsoft browsers. Both http://www.home.netscape.com/download Netscape Navigator and http://www.microsoft.com/windows/ie Microsoft Internet Explorer] offer free downloads of current browsers. Also, if your group is new to AIG VALIC or has recently changed its products/contracts, information may be unavailable for a brief period of time as the new information is input into our systems. During this period, your account information can be accessed by calling a AIG VALIC Client Service Professional at 1.800.448.2542 between 7:00 a.m. and 8:00 p.m. (CT), Monday through Friday. If you are hearing- or speech-impaired, AIG VALIC also offers a TDD connection for your convenience by dialing 1.800.248.2542. Return to top of page.

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