When attempting to add a modem driver to the clients virtual COM port, the COM port is not listed. Why?
Some Plug-and-Play modem drivers (Including US Robotics and Multitech external modems) will fail to see a modem attached to a virtual COM port by default. This is also true for most Software based modems (commonly called WinModems), which look for PCI or USB hardware to be present before allowing a COM port to be selected. Another possible reason for this is if the virtual COM port has not been configured with the correct IP address, or the “Save” button has not been clicked after setting the IP Address, thus preventing it from reaching the physical modem on the NetModem Server PC. You should verify that your NetModem Client COM port is configured properly, by going to the “NetModem Client Configuration”, selecting that COM port, and run the “Test Server Connection” to verify that the modem on the server is detected. If the test is successful, then please contact a PC Micro support engineer and provide your modem driver .INF file, and we can modify it to allow installing it on a virtua
