When and where can I expect my PayFlex Card to be sent?
• The card will be mailed directly to your home address on file with Vanderbilt. It will be in a plain-white envelope so do not confuse it with junk mail. If you do not receive your card, you should verify your address by logging into C2HR or by calling Vanderbilt’s HR Customer Service at 615.322.8330 to make sure the card was sent to the correct location. Once PayFlex receives your correct information via your employer, another card will be mailed to you.
• The card will be mailed directly to your home address on file with your employer. It will be in a plain-white envelope so do not confuse it with junk mail. If you do not receive your card, you should verify your address with your employer to make sure the card was sent to the correct location. Once PayFlex receives your correct information via your employer, another card will be mailed to you.