When a card record is modified (Last Action Code = M), does it affect the actual cardholders card?
A. Whenever changes are made to certain fields in PCMS, the action code changes to “M”. This means that the Bank of America will issue a new card with the embossing and/or magnetic strip information changed. However, the account number will not be changed. The cardholder should destroy the old credit card once the new one is received.